Privacy Policy

Last updated: November 13, 2026

CertExamz ("CertExamz", "we", "us" or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit our website or enrol in our training programs.

1. Information we collect

• Personal details you provide: name, email address, phone number, company, job title and the certification you are interested in.
• Enrolment and payment information: billing details processed through secure third-party payment gateways. We do not store full card details.
• Learning data: attendance, assessment and mock-exam results, and certification outcomes needed to deliver our pass guarantee.
• Technical data: IP address, browser type, device information, pages visited and cookies.

2. How we use your information

• To respond to enquiries and provide course counselling
• To enrol you, deliver training, and provide study material and support
• To process payments, issue invoices and administer the pass guarantee
• To send batch schedules, reminders and service updates
• To send marketing communication, only where you have consented (you can opt out anytime)
• To improve our website, courses and services
• To comply with legal obligations

3. Cookies

We use cookies and similar technologies to keep the website working, understand how visitors use it and improve your experience. You can disable cookies in your browser settings, though some features may not work correctly.

4. Sharing your information

We do not sell your personal information. We may share it only with:

• Trainers and service providers who help us deliver training, hosting, email, analytics and payments, under confidentiality obligations
• Certification bodies or exam providers, where needed to register you for an exam (with your knowledge)
• Authorities, where required by law

5. Data security

We use reasonable technical and organisational measures to protect your data against unauthorised access, loss or misuse. No method of transmission over the internet is completely secure, but we work to protect your information.

6. Data retention

We keep your personal data only for as long as needed to provide our services, administer the pass guarantee, and meet legal, accounting and reporting requirements.

7. Your rights

Depending on your location, including under India's Digital Personal Data Protection Act, 2023, the GDPR or other applicable laws, you may have the right to access, correct, update or delete your personal data, withdraw consent, and opt out of marketing. To exercise these rights, email contact@certexamz.com.

8. Third-party links

Our website may link to third-party websites such as certification bodies. We are not responsible for their privacy practices; please review their policies.

9. Children's privacy

Our services are intended for individuals aged 18 and above. We do not knowingly collect data from children. Minors may use our services only with parental or guardian consent.

10. Changes to this policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised "Last updated" date.

11. Contact us

For any questions about this Privacy Policy, contact us at: